Shipping Information

At CurvCraft, we are committed to delivering premium shapewear to you quickly, safely, and transparently—no matter where you are in the world. This Shipping Policy outlines how orders are processed, shipped, tracked, and handled from our fulfillment center in Dubai to your doorstep.

By placing an order on www.curvcraft.com, you agree to the terms outlined below.

Shipping Origin

All CurvCraft orders are shipped from Dubai, United Arab Emirates. Our centralized fulfillment allows us to maintain strict quality control, fast processing times, and reliable international delivery.

Shipping Destinations

We proudly offer;

  • United Arab Emirates

If your country is available at checkout, we ship to you.

Shipping Options

Standard Shipping

  • Free standard shipping on eligible orders (or over a specified order threshold)
  • Automatically applied at checkout when conditions are met
  • Reliable delivery with tracking

Express Shipping

  • Faster delivery option available at checkout
  • Rates are calculated based on destination and order weight
  • Recommended for time-sensitive orders

Shipping options and pricing are displayed clearly at checkout before payment is completed.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Processing includes:

  • Order verification
  • Quality inspection
  • Secure packaging
  • Handover to shipping carrier

Orders placed during promotions, product launches, or peak seasons may require additional processing time. Any delays will be communicated by email.

Estimated Delivery Times

Delivery times begin after your order has been shipped, not when it is placed.

United Arab Emirates

  • Estimated delivery: 2–4 business days

Please note that delivery times are estimates and may vary due to customs processing, local courier delays, weather conditions, or peak shipping periods.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number and tracking link.

You can also track your order at any time using our tracking tool below.

Please enter your tracking number to track.
Please click button Track to track your order.

If you do not receive a tracking email within the stated processing time, please check your spam or junk folder before contacting support.

Shipping Carriers

We partner with trusted international and regional courier services to ensure secure and timely delivery. Carrier selection is based on destination, service level, and reliability.

Carrier availability may vary by country.

Customs, Duties, and Taxes

For international orders shipped outside the UAE:

  • Customs duties, import taxes, and fees may apply
  • These charges are determined by local customs authorities
  • Customers are responsible for paying any applicable duties or taxes

CurvCraft does not control or collect these fees and cannot estimate costs in advance. We recommend checking with your local customs office for guidance.

Any order refused due to unpaid customs fees may be returned or destroyed by customs authorities. In such cases, refunds may not be issued.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Please double-check:

  • Street address
  • Apartment or unit number
  • Postal/ZIP code
  • Contact phone number

CurvCraft is not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

Failed Delivery Attempts

If a delivery attempt fails due to:

  • Incorrect address
  • Recipient unavailable
  • Refusal to pay customs duties

The package may be returned to the carrier or destroyed. Additional shipping charges may apply for reshipment, or the order may become non-refundable.

Delayed Shipments

While we strive to meet all delivery estimates, delays may occur due to factors beyond our control, including:

  • Customs inspections
  • Weather conditions
  • Carrier disruptions
  • Peak seasons or holidays

If your order appears delayed:

  1. Check your tracking link for updates
  2. Allow additional time for international customs processing
  3. Contact our support team for assistance

Lost or Missing Packages

If your tracking shows no movement for an extended period or indicates a lost package, please contact us immediately.

To report a missing shipment, email hello@curvcraft.com with:

  • Order number
  • Tracking number
  • Delivery address

We will work with the carrier to investigate and provide a resolution when possible.

Damaged Packages During Transit

If your package arrives damaged:

  • Photograph the outer packaging and product immediately
  • Contact us within 48 hours of delivery

Once verified, we will arrange a replacement or refund in accordance with our policies.

Shipping Promotions

From time to time, CurvCraft may offer:

  • Free shipping promotions
  • Limited-time express upgrades
  • Region-specific shipping discounts

All shipping promotions are subject to change and may include specific terms and conditions displayed at checkout.

Sustainability & Packaging

We are committed to reducing waste while protecting product quality. Our packaging is designed to:

  • Protect shapewear integrity
  • Reduce unnecessary materials
  • Ensure hygiene and safety

Contact Us

If you have questions about shipping, delivery timelines, or tracking your order, our support team is here to help.

📧 hello@curvcraft.com
🌍 Worldwide support

Policy Updates

CurvCraft reserves the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon posting on this page.

Last Updated: December 24, 2025

By placing an order on CurvCraft.com, you acknowledge and agree to this Shipping Policy.